CASE STUDY

HeavyFinance achieved DORA compliance without scaling their team

Client

Certificates

DORA

Challenge

HeavyFinance, a pioneering climate fintech company, has been reshaping the agricultural financing sector. HeavyFinance needed to navigate evolving regulatory requirements, including the Digital Operational Resilience Act (DORA), while maintaining efficiency in their operations. DORA, a new EU regulation, mandates strict cybersecurity and operational resilience standards for financial entities.

With new regulations coming into effect, they needed to ensure full compliance without diverting resources from their core business. The primary dilemma was whether to hire additional person to manage compliance or seek an experienced external partner to handle it efficiently.

Solution

During their search for a compliance partner, HeavyFinance encountered CyberUpgrade. The decision to collaborate was driven by CyberUpgrade’s ability to streamline compliance processes, handle evolving regulations, and act as a trusted partner.

The engagement began with addressing urgent regulatory requirements. Weekly meetings were set up to track progress, establish documentation, and ensure alignment with compliance needs. Over time, the collaboration expanded into ongoing compliance management.

CyberUpgrade provided a structured and efficient approach to regulatory compliance:

  • Guidance & implementation: Adjusting policies and ensuring full compliance with evolving regulations.
  • Documentation: CyberUpgrade assisted in refining and maintaining compliance documentation, making it accessible and actionable.
  • Chatbot implementation: Recognizing the need for continuous awareness, CyberUpgrade introduced a chatbot to provide digestible security updates and phishing awareness training, ensuring continuous awareness among employees.

"CyberUpgrade has a model that every fintech should consider when dealing with DORA compliance. They act as an extension of our team, allowing us to focus on what we do best. Trusting them with our compliance processes has helped us optimize resources, delivering both cost savings and efficiency."

Audrius Dumbliauskas, Product Manager

Results

The impact of CyberUpgrade’s solution was significant:

Operational efficiency

Instead of hiring at least one internal compliance officer, HeavyFinance offloaded compliance responsibilities to CyberUpgrade, saving substantial costs while ensuring adherence to regulatory requirements.

Peace of mind

With CyberUpgrade as a trusted partner, the HeavyFinance team could focus on their core business, knowing compliance was handled professionally.

Scalability & agility

CyberUpgrade’s flexible support allowed HeavyFinance to adapt quickly to regulatory changes without internal bottlenecks.