CASE STUDY

FMpay secured regulatory approval while saving €60K on compliance costs

Client

Certificates

DORA

Challenge

FMpay, a fast-growing fintech company, aimed to expand across Europe. A critical step in this journey was securing regulatory approval from the Malta Financial Services Authority (MFSA). However, navigating the complex compliance landscape presented a challenge – hiring an in-house compliance officer would have been both costly and time-consuming.

Securing an MFSA license was just the beginning. FMpay also needed to comply with the DORA regulation, adding a significant burden to its resources. For financial institutions, meeting DORA requirements is a complex, resource-intensive process that demands specialized expertise, which can drain internal resources and slow down expansion efforts.

Solution

To streamline compliance and optimize resources, FMpay adopted an efficient, cost-effective approach – leveraging external expertise.

By partnering with CyberUpgrade through its compliance platform and CISO-as-a-Service offering, FMpay offloaded 80% of compliance responsibilities related to both the MFSA licensing process and DORA compliance.

This approach provided FMpay with:

  • Regulatory guidance to navigate the MFSA approval process seamlessly
  • Cybersecurity expertise to meet DORA requirements and enhance resilience
  • Operational efficiency by eliminating the need for internal compliance hires

"Ensuring compliance with DORA would have required significant internal resources, but by leveraging CyberUpgrade expertise, we streamlined the process while saving over €60K. CyberUpgrade’s CISO-as-a-Service not only reduced our compliance burden but also strengthened our cybersecurity posture, allowing us to focus on scaling our business across Europe."

Roman Loban, Managing Director, FMpay

Results

FMpay successfully secured MFSA in-principle approval, accelerating its European expansion while optimizing compliance costs.

The strategic decision to outsource compliance delivered significant financial and operational benefits:

€80K in cost savings

With net savings of over €60K (after accounting for CyberUpgrade’s solution cost).

Faster licensing process

Enabling FMpay to move forward with European expansion.

Stronger cybersecurity framework

Ensuring alignment with DORA requirements.

More resources allocated to business growth

Instead of compliance overhead.

This success story highlights the power of managed automation, proving that fintech companies can achieve regulatory milestones and expand into new markets – all while optimizing costs and operations.