How confident are you in your third-party vendors? In today’s financial landscape, regulatory pressure and cyber threats are escalating, making vendor risk management more than just a compliance exercise—it’s a business necessity.
With DORA (Digital Operational Resilience Act) now in force, financial institutions must ensure that third-party providers meet stringent ICT risk management, cybersecurity, and resilience requirements. A structured vendor risk assessment checklist helps mitigate risks, enforce compliance, and maintain operational stability.
This guide provides an actionable checklist, risk categories, and a free audit template to help you assess and manage vendor risks efficiently.
Table of Contents
ToggleThe core pillars of vendor risk assessment
A vendor risk management checklist must cover multiple domains to ensure full protection against security, operational, financial, and compliance risks. The table below outlines key evaluation areas for effective third-party risk management.
Domain | Criteria | What to check |
1. Cybersecurity & data protection | Security standards & certifications | Verify adherence to ISO 27001, SOC 2 Type II, NIST CSF, or other industry frameworks. |
Vulnerability & patch management | Ensure regular penetration testing, frequent vulnerability scans, and timely patching of security flaws. | |
Access & identity controls | Evaluate use of multi-factor authentication (MFA), privileged access management (PAM), and role-based access policies. | |
Incident response & breach notification | Confirm that vendors have a documented incident response plan and will notify you promptly in case of a cybersecurity event. | |
Data encryption & privacy | Assess data handling and storage, encryption in transit and at rest, and compliance with GDPR, PCI DSS, and relevant regulations. | |
2. Operational resilience & business continuity | Business continuity & disaster recovery (BCP/DR) | Verify that vendors have a documented, tested recovery plan aligned with your institution’s resilience strategy. |
Service Level Agreements (SLAs) | Ensure vendors meet uptime and response time requirements, with penalties for SLA breaches. | |
Resilience testing | Require high-risk vendors to participate in stress tests, disaster simulations, and DORA-mandated resilience exercises. | |
Change & incident management | Confirm vendors have structured processes for managing IT system changes and security incidents to prevent operational disruptions. | |
3. Regulatory compliance & contractual obligations | DORA-mandated risk oversight | Ensure vendors meet ICT third-party risk governance and incident reporting requirements under DORA. |
Right to audit & regulatory access | Contracts must grant your institution and regulators the right to audit vendor security controls. | |
Sub-outsourcing governance | If vendors outsource services further, assess fourth-party risks, monitoring, and contract provisions. | |
Exit strategy & termination rights | Require contractual exit plans to ensure smooth service transition or replacement for critical vendors. | |
4. Financial stability & concentration risk | Financial audits & stability | Review annual reports, credit ratings, and financial statements to gauge long-term viability. |
Cyber liability insurance | Confirm vendors carry adequate insurance to cover data breaches, legal fines, and operational disruptions. | |
Dependency & concentration risk | Avoid over-reliance on a single vendor for critical operations; diversify to mitigate systemic failures. |
Understanding the core pillars of vendor risk assessment is just the first step. To ensure consistent oversight and regulatory compliance, financial institutions need a structured approach to evaluating vendors.
Vendor risk management audit checklist
A vendor risk management audit checklist provides a clear framework for assessing, documenting, and mitigating risks across key domains like cybersecurity, operational resilience, regulatory compliance, and financial stability. By systematically scoring risks, collecting evidence, and tracking remediation efforts, organizations can ensure vendors meet compliance mandates while maintaining service continuity and security
Vendor risk assessment template
Risk category | Assessment criteria | Risk score | Evidence collected | Remediation plan | Status |
Cybersecurity | ISO 27001 / SOC 2 certification | Low (1/5) | Certification & audit report | N/A | ✅ Compliant |
Cybersecurity | Patching of critical vulnerabilities < 30 days | Medium (3/5) | Vulnerability scan results | Reduce patch cycle to 15 days | 🔄 In Progress |
Data privacy | GDPR-compliant Data Processing Agreement (DPA) | Low (1/5) | Signed DPA (2025) on file | N/A | ✅ Compliant |
Operational resilience | Annual DR drill recovery < 4 hours | High (4/5) | DR test report (exceeded RTO) | Vendor to improve recovery time | 🔄 In Progress |
Financial stability | Positive financial audit (2024) | Low (1/5) | Audited financials reviewed | N/A | ✅ Verified |
Regulatory compliance | PCI DSS compliance for payment processing | Medium (3/5) | PCI DSS attestation provided | Address compliance gaps by Q4 2025 | 🔄 In Progress |
How to use this template:
- Assess vendors: Identify relevant criteria based on the vendor’s risk level and service criticality.
- Score risks: Use a standardized rating system (Low/Medium/High or a numerical scale).
- Collect evidence: Gather certifications, compliance reports, SLAs, security assessments, and financial audits.
- Document remediation: If gaps are identified, outline corrective actions and set deadlines for resolution.
- Track ongoing compliance: Regularly update the checklist to reflect changes in vendor risk posture.
By integrating this vendor risk management audit checklist into your third-party risk assessment process, your organization can proactively identify risks, ensure regulatory compliance, and strengthen vendor security and resilience.
Best practices for continuous vendor risk management
A vendor risk management checklist is not a one-and-done task—it requires ongoing oversight to adapt to emerging threats, regulatory changes, and vendor performance shifts. Here’s how to build a resilient and compliant third-party risk management program:
Practice | Description |
Maintain a vendor inventory with risk tiering | Categorize vendors into Tier 1 (critical), Tier 2 (important), and Tier 3 (low risk) based on their impact on your operations. This ensures prioritized oversight and resource allocation. |
Conduct periodic risk assessments | Reevaluate vendors annually or whenever significant changes occur, such as ownership shifts, security incidents, or new regulatory requirements. |
Monitor SLAs and performance metrics | Track vendor uptime, security incidents, and compliance deviations against contractual agreements to ensure ongoing reliability. |
Integrate vendors into incident response planning | Require vendors to participate in joint cyber exercises, disaster recovery drills, and resilience testing to verify their ability to withstand disruptions. |
Develop exit strategies for critical vendors | Identify alternative providers or contingency plans in case a vendor fails, ensuring a seamless transition and avoiding operational disruptions. |
These proactive risk management practices, help organizations enhance vendor oversight, ensure regulatory compliance, and strengthen operational resilience in an ever-evolving risk landscape.
From risk identification to structured evaluation
Understanding the core pillars of vendor risk assessment is just the first step. To ensure consistent oversight and regulatory compliance, financial institutions need a structured approach to evaluating vendors.
A vendor risk management audit checklist provides a clear framework for assessing, documenting, and mitigating risks across key domains like cybersecurity, operational resilience, regulatory compliance, and financial stability. By systematically scoring risks, collecting evidence, and tracking remediation efforts, organizations can ensure vendors meet compliance mandates while maintaining service continuity and security.
The following audit checklist serves as a practical tool for monitoring vendor risks and ensuring ongoing due diligence.