How to create an effective ISO 27001 gap assessment report: A step-by-step guide

Reviewed by: Zbignev Zalevskij (Chief Information Security Officer)

It was just after the third coffee of the morning that I realized our ISO 27001 gap assessment report was doing more harm than good. Pages of checklists, vague risk scores, and “partially implemented” comments were being passed off as strategic insight. We needed clarity, not confusion. If you’ve ever sat on either side of an ISO 27001 implementation—whether you’re leading the charge or evaluating compliance—you’ve likely felt the same.

An effective ISO 27001 gap assessment report should do more than tick boxes. It should drive decision-making, map a practical route to compliance, and speak clearly to both technical teams and executive stakeholders. Let’s walk through how to create one that does just that—starting from defining your scope all the way to delivering actionable insights.

Define scope and context first—or risk reporting the wrong thing

Before diving into assessments or checklists, take a step back and ask: what exactly are we assessing? ISO 27001 is not a one-size-fits-all standard. Its power lies in its flexibility—but that also means your assessment must reflect your specific business context.

Start by identifying the organizational scope: which business units, locations, IT systems, and processes are within the assessment boundary? Then clarify your information security objectives and understand how they align with your broader risk landscape. Skipping this step will almost certainly lead to a misaligned report.

To get this right, document the core scoping elements using a format like the one below.

ISO 27001 gap assessment scoping matrix

ElementDescription
Business units includedSpecify departments, e.g. Finance, IT Operations
Physical locationsOffices, data centers, remote work environments
Information systemsERP, CRM, internal databases, cloud platforms
Legal and regulatory contextGDPR, NIS2, sector-specific obligations
Key stakeholdersCISOs, IT managers, compliance officers, external auditors
Risk appetiteLow, moderate, or high—based on leadership input

A well-defined scope ensures the rest of the report isn’t just accurate, but meaningful. Once this foundation is set, it’s time to dig into the actual controls.

Map each clause and control to current practice

Clause-by-clause assessments might sound tedious—but they’re essential. The key is to assess both Annex A controls and main clauses (especially Clauses 4–10), which are often underreported but critical to audit success.

Rather than generic ratings, record what is actually implemented, along with evidence and responsibility. This gives a far clearer picture than “Yes/No” answers.

Sample gap analysis format for ISO 27001 controls

ISO 27001 Clause/ControlCurrent implementation statusEvidence reviewedGap identifiedResponsible owner
A.5.1 Information security policyDraft policy exists but not approvedDraft in internal wikiPolicy not approvedHead of Compliance
A.12.4 Logging and monitoringEnabled on core systems onlySIEM logs, logging configsNo coverage for endpointsIT Security Manager
Clause 9: Performance evaluationManagement reviews held quarterlyReview meeting minutesKPI tracking incompleteCISO

If you’re unsure how deep to go, refer to guidance from the ISO/IEC 27001:2022 standard or certified bodies’ interpretations like BSI Group. That brings us to the next big hurdle: interpreting the findings.

Turn observations into prioritized, actionable recommendations

Gap assessment reports often die in inboxes because they feel abstract. “Insufficient logging” or “incomplete access control” might be technically correct, but they leave decision-makers asking: what should we do next?

The magic happens when gaps are converted into prioritized actions based on risk impact, effort, and regulatory urgency. Not all gaps are equal—and a good report reflects that.

Action plan with priority and implementation roadmap

Gap identifiedRecommended actionPriority levelEstimated effortCompliance impact
Logging not enabled on endpointsExtend SIEM integration to all assetsHighMediumCritical for incident detection
No formal supplier risk reviewsImplement third-party risk policyMediumHighRequired by Clause A.15
Lack of user awareness trainingLaunch quarterly security trainingHighLowSupports A.7.2 user controls

Consider aligning this with your risk treatment plan under Clause 6.1.3. It helps reinforce that the report is part of a broader compliance journey—not a standalone audit.

Once your findings and actions are clear, the final hurdle is presentation.

Tailor your report to the audience (and the audit)

Here’s where many good assessments fall short. They’re packed with data, but lack storytelling. If you’re presenting to executives, your report needs an executive summary that highlights high-risk areas, overall readiness, and required investments. If it’s for the technical team, offer detailed gap mappings and timelines.

Balance the narrative. Use visual aids like heatmaps, maturity scores, and Gantt charts where useful—but don’t overdo it. Every chart should answer a specific question, not just decorate the page.

Structure your final report around the following flow:

Recommended structure of an ISO 27001 gap assessment report

SectionPurpose
Executive summarySummarizes high-risk areas, strategic recommendations
Scope and methodologyDefines what was assessed, how, and by whom
Detailed findingsLists clause-by-clause observations, evidence, and gaps
Risk-based prioritizationHighlights critical areas for remediation
Action planMaps next steps with owners, deadlines, and dependencies
Appendix (optional)Includes raw data, interview notes, and policy references

This structure supports both transparency and action. Even better, it aligns neatly with ISO 27001 audit documentation requirements—making your eventual certification process far smoother.

Are you building reports—or roadmaps?

A report should never be the end goal. A truly effective ISO 27001 gap assessment report becomes a working roadmap—one that helps the organization mature its security posture, manage operational risk, and demonstrate compliance to regulators, clients, and partners.

That transformation doesn’t happen by accident. It requires a well-scoped assessment, granular analysis, prioritized recommendations, and clear communication. If you’re revisiting your reporting approach, consider using this guide as a living reference—not just a one-off read.

And if you’re wondering where to go from here, the next step might be aligning this report with your risk treatment plan or preparing for the internal audit phase, where gaps get tested under real scrutiny.

Either way, your path to ISO 27001 compliance just got a whole lot clearer.

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